It gives us immense pleasure in apprising you of the accolades that we have been receiving from IATA for the trainings provided by us. The Academy has successfully spread its wings across the shores. The training programmes conducted by us in Cairo and Kabul on AVSEC & DGR courses were very well received and we hope these endeavors will give rich dividends in the future also. Custom designed programmes specially developed for BWFS have been launched to impart training in Customer Relations to the executives of the high profile team at T3 of the Indira Gandhi International Airport.

The Academy is constantly engaged in enlarging its training portfolio as well as upgrading the content and quality of the large number of training programmes


With my Best Wishes,
Radha Bhatia
Chairperson, Bird Group



We have done it again

Bird Academy has once again bagged the Prestigious “2011 South Asia’s Top 10 ATC’s” Award at a glittering convention at Cochin on 17th February. The award was presented to Dr.T. V Narayanan H.O. Bird Academy by Guido Gianasso, VP- Human Capital IATA.

The IATA Congress held at Cochin from 17th to 18th Feb 2011 was a platform to show case best practices from across the Middle East and Asia Pacific in order to share experience and knowledge of the Region. In his opening remarks Mr. Guido Gianasso said “our intent is to strengthen our relationship with our key training centers and to fortify our engagement and share best business practices to fully support successful partnership moving forward.” IATA’s Head of Distance Learning Mr. Ismail Albaidhani conducted discussions on “ITDI’s latest developments in technology and academy partnership”.

Also present on this proud occasion were Ms. Nitika Parashar, Manager of the Academy & Ms. Madhavi Hingorani , Asst Manager of the Academy.

A well designed in-house courseware, a team of highly dedicated faculty members and an innovative teaching methodology makes it possible for the academicians of Bird Academy to deliver a sterling performance year after year!


DGR Training at Kabul and Cairo

“Dangerous Goods Training for Passenger Handling Staff” of SAFI Airways was conducted at Kabul, Afghanistan in November ‘10. Dr. T V Narayanan an IATA trainer conducted the training. It is the first time Bird Academy has conducted a training programme overseas. In addition an Aviation Security Training programme on "Airline Security Training Operation" was held at Cairo from 12 Dec 10 to 16 Dec 10 at Egyptian Air Training Centre. Nine participants from various Airlines of Arabian and African Countries attended the training. Dr. T V Narayanan and Dr. P.K Ray represented the Bird Academy.


Bird Academy at “Mecca”

Bird Academy, Delhi was a co-sponsor at the Hindu College Festival “Mecca 2011”.The festival organized by Hindu College from 19th -22nd January 2011 saw the students of Hindu and other colleges participating in an assortment of literary as well as entertaining activities over a span of 4 days.

Bird Academy was the main co-sponsors of the literary event “Case 007”- a competition on the case studies on the marketing strategies adopted by retail industries.

The inaugural day was kicked off by a power point presentation by the team of Bird Academy about the bird group and emphasizing the role of tourism and its related industries and the job prospects available. More than 100 students who had registered for the case study competition, were present on the occasion.

The 3 teams shortlisted from the prelim round of the competition won gift hampers from Bird Group/ Amadeus. The final round had two winners who received cash prizes which were sponsored by Bird Academy.

A grand prize of 2 nights/ 3 day stay at Ganga Banks Resort, ( a Bird Group initiative) was awarded to the finalist at the “Mr. & Miss Mecca” competition on the last day of the festivities.

Moving ahead with the times

Bird Academy was invited by the Kamla Nehru College to deliver a special lecture on “Eco-tourism and the Role of Travel Agents and Hospitality Providers”. Senior faculty and Asst Mgr of Bird Academy Ms Madhavi Hingorani made a presentation to a group of almost 75 students who had registered for the short term certificate course at the college.

This initiative by the Delhi University to provide add-on courses helps explore beyond the traditional set of educational course structures. This will widen the ambit to provide professional career-oriented short-term courses which are not only functional but also give the students an edge in a respective field and sensitize them on eco- tourism which is the responsibility of each individual for not only nurturing but also caring about the planet


In-company program for Bird Worldwide Flight Services(BWFS)

Many employers feel that in today's business world soft skills are critical to customer satisfaction, which is the key to any company's success. Realizing its importance Bird Academy has specially designed a Soft Skills Training and Development program, as one of the most powerful ways to harness this enormous power.

Bird Academy which has already set a quality benchmark in conducting travel related trainings now has also made a mark in conducting Grooming and Finesse courses for the Customer Relation Executives of the BWFS team. A three day course comprising of modules on Grooming , Customer service and life skills were conducted for 2 batches.


IATA Convocation-NOVEMBER 2010

The Academy organized a Certificate Award Ceremony on 23rd November,2011 for its students who successfully completed the IATA Certified Courses, namely IATA GDS Fares and Ticketing, IATA/UFTAA Foundation and IATA/UFTAA Consultant.

Dr. Sanat Kaul, IAS (Retd),Chairman of the International Foundation for Aviation and Development (IFFAAD) India and a former Representative of India to ICAO, was invited to be the Chief Guest on the occasion.

On congratulating the students Dr Kaul, spoke to them on the growth prospects in the travel and tourism sector and encouraged them to be actively involved in various aspects of the industry.

Mrs. Bhatia congratulated the students on their success. In an open house with the students she asked them to share their experiences and offer suggestions for further enrichment of the programmes. The students expressed their sense of gladness and pride on being associated with Bird Academy and complimented the Faculty for their able guidance and teaching skills.


Latest developments from Bird Academy, Chandigarh

Since its inception at Chandigarh, Bird Academy is well on its way to marking its presence in the Northern regions of Haryana, Punjab & Himachal Pradesh .With an initial batch comprising of just 7 students today the academy has been on an upswing with regards to the registrations and queries for providing state of the art training in various travel, tourism and related courses. The academy also has a 100% placement record. Besides conducting trainings for in house students Bird Academy is also looking for tie ups with various institutions in Chandigarh for imparting specialized trainings .The courses offered at Chandigarh are

  • Diploma in Aviation & Travel Industry - 1 Year
  • Certificate course in Travel & Tourism - 6 Months
  • Computerized Reservation & Ticketing - 15 Days
  • Airport Management - 2 Months
  • Spoken English + Effective Communication - 45 Days
  • Bird Academy Delhi, welcomes in its fold new joinee as part of its core faculty

    Geetu Kaura is a marketing post-graduate from IMM, New Delhi . She has over 10 years of hands-on experience in Travel & Training. She began her career with Net2travel.com as a travel consultant, where her forte was planning honeymoon and round the world packages. Geetu has conducted several trainings such as Sales Conversion, Destination Training, Fare Construction, Hotels Reservation Training, Travel Insurance, Data Protection Training(DPA), Global Distribution System Training, (Amadeus & Galileo). She was actively involved in L&D activities of all new hires (supervisory & middle management). She is focused driven and believes in motivating, developing and coaching with an honest and fair approach to deliver business targets and achieve personal goals. She enjoys water sports, travelling and shopping.


    The following courses are on offer at the Bird Academy, Delhi
    IATA Courses General Courses Specialized Courses
  • IATA GDS Fares and Ticketing
  • IATA /UFTAA Consultant Course
  • IATA /UFTAA Foundation Course
  • IATA/UFTAA Cargo Introductory
  • Diploma in Aviation & Travel Industry
  • Certificate Course in Travel & Tourism
  • Computerized Reservation System & Ticketing
  • Travel Agency and Tour Operations
  • Airport Management
  • Spoken English & Effective Communication
  • Essential English
  • Guest Relations
  • Dangerous Goods Regulations
        (IATA and DGCA approved)
  • Dangerous Goods Regulations
        Awareness
  • Currently registrations open for
  • IATA GDS Fares and Ticketing
  • IATA /UFTAA Foundation Course
  • IATA /UFTAA Consultant Course
  • Computer Reservation System & Automated Ticketing
  • Essential English
  • Spoken English & Effective Communication
  • From the Editor’s Desk

    While worldwide, unemployment levels remain high, organizations have difficulty filling vacancies which require specific set of knowledge and skills.

    Quantum jump in creation of job related skills is essential for countries to be able to achieve high levels of economic growth. Personal and national triumphs are increasingly correlated with the possession of right skills and mind set.

    Many wonder why there is a need for more training after all the time spent leaning at school. Continual Training and Development helps to update provisional knowledge and skills so critical for success in life. Learning how to perform better in an everyday work related situation cannot be learnt in the classroom. Continual Training keeps working executives motivated and up to date with ever-changing industry trends and new technologies.

    We at Bird Academy recognize this and are constantly renewing our training content and methodology. It is our commitment to keeping employees on the cutting edge of knowledge and practice, thereby creating tomorrow’s leaders today.

    Warm regards
    Madhavi Hingorani
    For Any Queries/ Information Please Contact ::
    BIRD ACADEMY
    (BIRD EDUCATION SOCIETY FOR TRAVEL & TOURISM)
    L-40, Connaught Circus,
    Connaught Place,
    New Delhi - 110001
    Tel: +91 11 435 278 42/43/45; +91 11 64730040
    Fax : +91 11 43527845
    e-mail : ans@bird.in