This course is recommended for Instructors of Dangerous Goods training, in accordance with IATA's 'Dangerous Goods Training Guidance' and as referenced in IATA's DGR - section 1.5. In this course, instructor will acquire techniques and strategies to plan robust CBTA-compliant dangerous goods training programs.
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in a practical and constructive learning environment.
Quality Management Systems lay the framework for consistent performance throughout an airline’s activities. This course provides an introduction to QMS components and objectives that you can establish within your operations. Learn the key regulatory and operational requirements for designing and controlling an efficient QMS, then practice your skills in process mapping, procedure writing and audit finding review during a series of practical exercises.